WDSI - Wyomissing Data Systems, Inc. - Testimonials
 

Testimonials

WDSI’s clients are involved in a variety of industries, including: legal, medical, real estate & financial services; manufacturing; local government and non-profit; corporate IT departments; sales & distribution and more. All are quality organizations with high standards and expectations, and are the best testimony of our performance and dedication. We are very thankful for their business, and take great pride in their positive feedback and comments.

 

“Our new system is installed and everything is progressing nicely.  Thank you very much for all of your company's efforts.  It was really a pleasure dealing with you guys and [your engineer] was fantastic!”

Professional Office, West Reading (client since 2010)

“Thank you, thank you, thank you one and all!”

Law Office, Harrisburg (client since 1999)

“[Your Engineer] was absolutely wonderful and did a fantastic job for us.  Thanks for everything!”

Medical Office, West Reading (client since 2010)

“I just wanted to thank you and your team for your continued support. Everyone at your business is always extremely helpful, not to mention incredibly courteous and just great to deal with.  I just wanted to make sure you were aware of how pleased we are working with you.”

Law Office, Harrisburg (client since 2003)

“Just to follow up with you about our phone conversation, I took a look at the [new custom] Report and Schedule. You guys have done an excellent job at getting this built.  This looks like it will streamline everything both on the side of the [agency] as well as for the operator’s and the industry!  Thank you again for allowing us to be involved. We look forward to working together in every way possible.”

WDSI Custom Database Client

“I just wanted to drop you a line about [your Engineer]. He is really a pleasure to work with; very knowledgeable and helpful. He was able to have a few things going at once. Although these system updates are never "fun"…..he helped make it all go smoothly!”

Law Office, Wyomissing (client since 1996)

“Thank you very much for all of your help.....That is two times in two months that the Backup Disaster Recovery [BDR] Server saved my butt !!!”

State Agency, Harrisburg (client since 2005)

“[Your Engineer] did a great job, everything is working, and we are very happy!”

Dental Office, Wyomissing (client since 2008)

“Please pass along our thanks to you and your team for your help the past few days.  This is the busiest time of the year for an insurance broker and you helped avoid a disaster.”

Insurance Services, Bucks County (client since 2005)

“Beautiful!!  Thank you!!!!!”

Website Design Client (client since 2007)

“Thanks for all you support on this project.  As always, your whole team did a great job.”

Title Services, Berks County (client since 2000)

“Our Development personnel have informed me that their computers are running smoothly [across the fiber connection] and the speed of access has improved drastically.  Thank you and for the prompt attention to our computer problems.”

Non-Profit, Reading (client since 1998)

“Thanks again to everybody at Wyomissing Data who was involved with the software upgrades. We often say one of the best decisions we made when starting this company was choosing Wyomissing Data for our IT needs. We would be absolutely lost without the support and expertise of your entire staff.  We joke that we need to get you keys and alarm codes for unlimited on site access.”

Distributor, Berks County (client since 2004)

“Thank you for your e-mail communication with me, and the help you have been providing my office.”

Dental Office, Berks County (client since 2008)

“By the way, you have a great group of guys.  They were so patient and eager to help.  I feel the transition went well. Thank you for all your project planning and a special thanks to everyone that made it happen.”

Law Firm, Lycoming County (client since 1999)

“We very  much appreciate your kind assistance. Also, we are very pleased with the very good service and professionalism of [Your Engineer]!”

Consulting/Insurance Firm, Reading (client since 2009)

“I just wanted to take a few minutes to applaud Wyomissing and your wonderful staff in making our network upgrade virtually painless. 

[Your Project Manager] was great!!  He was always available to answer all questions and addressed all issues we had in a timely matter. I have received many compliments on the instructor who truly did a fantastic job!!!! 

However – [Your onsite Engineer] was unbelievable.  During his week he was pulled in many directions.  He was always pleasant and went the extra mile to ensure all issues were addressed.  He did not hesitate to “stop” whatever he was working on to handle these situations. 

I know the upgrade could not have taken place without the help of the entire TEAM – so if I missed anyone – THANK YOU from all of us”

Law Firm, Lancaster (client since 1998)

“Your technician did a great job...and the price was great !!”

Non-Profit, Dauphin County (client since 2009)

“Overall, the entire process was seamless! Thank you for hiring the "wizards." [Your Engineer] was really nice and very helpful, and continues to be. Thanks Again!”

Title Company, Norristown (client since 2005)

“I am writing this letter to express my complete satisfaction with the services provided by everyone at Wyomissing Data during our recent upgrade project.

The services, as always, were provided in a professional manner. Everyone involved in the project worked to make sure that everything was completed on time and on budget with minimal disruption to my staff.

I will trust your staff to keep thinks running smoothly for years to come! Thanks again for everything.”

Law Firm, Wyomissing (client since 2002)

"It has always been a pleasure working with all of you. I have learned a great deal, which means you don't only offer just a great product but more importantly great people who are willing to share their knowledge.”

“Thank you a hundred times over for all of your efforts with our problem, you all pulled together and did a GREAT job of working with us and helping us.”

Law Firm, Harrisburg (client since 2003)

I am happy to report that the computers are great. I just want you to know that all of your guys were great, they are so helpful and know our system so well.   Believe me when I tell you, these users give them a run for the money.   It is always a pleasure working with you all.  Thanks again.

Law Firm, Northern PA (client since 1998)

“Wanted to drop you a line to let you know how much we appreciate [Your Technician].  He is on the ball...one sharp guy and always so courteous. A pleasure to have him working on our PCs.”

Non-Profit Agency, Reading (client since 1995)

“Thanks again! You guys are great to work with!”

Manufacturer, Boston MA (client since 2008)

“Special thanks to [Your Engineering Team]. They all did a great job. [Your Project Manager] especially, he puts a lot of effort into his work. You should be proud to have such dedicated and knowledgeable employees. Cannot wait to start the next project with WDSI.”

Law Firm, Offices in Phila/NJ (client since 2008)

“Everything seems to be running perfectly.[Your Engineers] were tremendous and were very patient, understanding and professional. We can't express enough how happy we are with your service. Thanks so much”

Law Firm, Harrisburg (client since 2006)

Everything went very smoothly and I am very pleased with the whole project.  Thanks for another job well done.

Law Firm, Wyomissing (client since 1995)

“Thank you so much. [Your Engineer] arrived and got right to work. I was in a meeting. I just wanted to let you know I really appreciate that he arrived, saw I was indisposed, and just took care of things.”

Law Firm, Harrisburg (client since 1997)

“I realize you and Wyomissing Data are being paid to be wonderful, but none the less, you are wonderful!!!  Thx so much.”

WDSI Website Client

11/07: “You just completed the total replacement of our Computer Server System. We went from a "home grown and pieced together system" to a "state of the art, easily understood and less complicated system". You accomplished it with a minimum amount of business interruption. Your on site technicians were great. Every one of them was professional, knowledgable, spoke English (instead of Geek) and efficient with their work. You should be very proud of a wonderful team that are a real asset to WDSI.”

1/08: “How are the new [Dell Precision] workstations performing - Are you kidding?!?! Everything is opening and working at least twice as fast if not more. Operating in Solidworks is like a different world. Our biggest issue with Solidworks was that everything was always so slow [on the old HP PC's]. This is gonna knock a couple of hours of engineering time off of each job as far as I can see.”

Manufacturer, Birdsboro (client since 2007)

Thanks for all of you and your companies help this year. You are invaluable to me and my company.

Manufacturer, Reading (client since 2005)

“[Your Engineer] was here, all is great!!! Everything is working fine and the optimistic woman that I am, everything will be working fine & 2008 will be a great year. Working with [your Engineer] and [your Support Coordinator] is great, they are both professional and a pleasure to work with. Thank you as well for your cooperation and support.”

Title Agency, Bethlehem (client since 2007)

“Thank you for all your help to resolve our problem. You and the others who helped were great.”

Investment Firm, Wyomissing (client since 2006)

“Just wanted to let you know that I am very happy with the work done by [your engineer]. The scan is working and I llike that he put them into “myscans”. Lackner is working much better, the program runs immediately and there is no waiting. Thanks for the good work.”

“I love my new laptop and have already used the office computer from my home on the laptop. [Your engineer] was extremely helpful and I am very well satisfied. Thanks for everything.”

Law Firm, New Holland (client since 2007)

You guys well exceeded our expectations on the Project. We would not have received the same level of service and attention from any other firm.

Financial Investments, Pottstown & KOP (client since 2000)

“I want to thank you again for the great and quick job on my website, and helping me in all the ways you have done to setup my new business.”

Accounting Services, Leesport (business founded 2007)

“I am thrilled with the new network here, and our involvement with WDSI over the years has been stellar as far as technical expertise, knowledge, getting the job done and service and support. I have nothing but praise and kudos for WDSI and I will pass that along.”

Law Firm, Harrisburg (client since 1999)

You are on top of everything! I absolutely “love” WYODATA – you guys & gals are the best !!

Golf Course (client since 2005)

“Thanks to you all at Wyomissing Data for your hard work. I can’t wait to see it [the custom database with web interface] in action when we [our clients] start processing the 3rd qrt. reports in October [2007]. Thanks again, you all did a fantastic job and I greatly appreciate it.”

WDSI Custom Website/Database Client (client since 2005)

“As usual, you guys are great and we love working with you.”

Industrial Alloys Sales & Marketing, Norristown (client since 2003)

From an end-user/customer of WDSI client January 2008: “I was speaking with Blayne yesterday and he informed me that you guys were very instrumental in setting up the on line reporting for our quarterly data reporting. I just wanted to take a minute and tell you guys I love it. It is very user friendly and easy to navigate, and made the whole reporting process much easier. I was a little hesitant at first, but it truly is easier, more professional, and convenient. Please pass along to anyone else who may have been involved.”

WDSI Custom Website/Database Client

“I wanted to thank you and the staff at Wyomissing Data for your efforts in assisting us with the design and installation of our recent network upgrade. We feel that we have one, if not the most, sophisticated systems in the area among our peers. As you know that when we started doing business with your firm that our previous provider was unable to keep up with our growth therefore our network was woefully lacking. With the volume of business we do we needed a company that could help us grow with the latest technology and you and your staff have been there to guide us through each step.”

Real Estate Office, Wyomissing (client since 1996)

I told my associate you were the best, keep up the good work!!!

Regional Airport Support, Reading (client since 2006)

“The library has worked with Wyomissing Data Systems, Inc. since 1994 when we purchased out first computer. When the library upgraded several years later, the WDSI staff worked closely with us to help determine and meet our needs yet stay within our budget. The necessary cabling, installation and training were completed in a timely manner, taking into consideration our particular scheduling problems. The technical support staff at WDSI has always been prompt, knowledgeable and friendly, a combination not often found in computer support.”

Public Library (client 1994)

“I truly appreciate your quick response. That is one of the things I have always sought in a consulting company.”

Manufacturer, Reading (client since 2005)

3/01: “It seems that WDSI always provides quick response time, more than qualified field personnel and good advice. Sometimes that advice entails spending more money, but I have always felt it was the right decision and well worth it. The construction industry is not always the easiest to understand, but this never seems to be a problem.”

5/08: “ The network upgrade went very well, and exceeded my expectations. Thanks.”

Full-Service Contractor, Phila/Tri-State Area (client since 1992)

“We wanted to express our extreme satisfaction with the quality network support, application and workflow customization and training and consultation services we have been receiving from Wyomissing Data Systems since our relationship with Wyomissing Data began in February 1998. Your engineers and technicians are always willing to go the extra mile to see a task through. The expertise we received with project planning and implementation is beyond what we ever expected.

Law Firm, Wilkes-Barre/Scranton (client since 1998)

”Thanks for all you have done for us. I almost feel sorry that the migration is complete and I'm not working with you guys every day. Its been a great experience.”

Engineering Services, Leesport (client since 2000)

“We contracted with WDSI in 1996 to design, install and maintain our computer network which now consists of 4 servers and 45 workstations… Since then, WDSI has guided us through many upgrades and transitions and has proven to be very reliable and trustworthy. Their experienced staff provides excellent service, personal care and very prompt attention to any issues that arise.”

Law Firm, Morrisville (client since 1996)

“Because of your expertise and personal service we have been able to compete with the leaders of our industry while keeping our identity and commitment to excellent customer service. You have always listened to us and developed networks and components to fit our needs. You have been there for us with service and advise long after the sale. WDSI excels at the service side and have been great teachers at the same time. We are now able to deal with minor problems that we had to rely on outside technicians for in the past. I am very grateful for our association with WDSI and would be more than willing to refer them to anyone in need of their services.”

Stock Photography, Lititz (client since 1992)

You're THE BEST! I am SOOOOOO glad we chose you guys....

Mushroom Products Supplier, Temple (client since 2004)

“Berks County Community Foundation relies heavily on technology to achieve its goal of maximizing the return on donor dollars in the community. Obviously as a small organization we are not in position to have our own in-house IT staff. It is great, therefore, to be able to rely on the quick and responsive service of Wyomissing Data Systems to keep our operations running.”

Non-Profit Organization, Reading (client since 1995)

“Wyomissing Data has been very helpful with keeping our systems working efficiently and by providing timely support that is needed for our onsite IT Department. We are very pleased with the services Wyomissing Data has provided and will continue to call for any support that we may need now and in the future.”

Textile Manufacturer, Lebanon (client since 2001)

“I just wanted to thank [the Team] for responding to our server crash with professionalism, speed and genuine concern for our business.”

Law Office, Harrisburg (client since 1997)

“I wanted to take time to thank you and everyone at WDSI who was involved with my recent upgrade. I am grateful that you contacted my software vendor to discuss all the particulars about my upgrade, because of that I have gotten the most up to date technology available. The knowledge and professionalism of all involved made the upgrade relatively painless. Any questions or problems I have encountered in the month since the upgrade have been addressed almost immediately, who could ask for more. I look forward to our ongoing working relationship and would recommend WDSI to anyone considering computer networking for their office.”

Optometrist, Reading (client since 1995)

I feel fortunate to be working with such a great group of guys and gals as they embrace the ideals of great customer service. We kid around saying that, "they care more about your network than you do," but it's the truth!

4/1/05: "Thanks, again, to your hard-working and diligent staff for seeing us through another successful project."

Law Firm, Harrisburg (client since 1997)

“Thank you for the fine job WDSI has done for us with regard to our recent computer upgrade/conversion. We managed to upgrade four servers and twenty-six workstations, including the transition to a totally new document management system, with remarkably little disruption to our day-to-day operations and remarkably little impact on our workflow over the course of the project. WDSI's project managers impressed us with their expertise, their diligence, and their ability accommodate mid-course adjustments as we identified special needs. They developed an excellent working rapport with our pilot users and were immediately receptive and responsive to user input. The actual conversion and installation was accomplished efficiently and your "elves" did a great job on the deployment.”

Law Firm, Harrisburg (client since 1997)

“I have told your employees to tell you thanks for all the support in the past two days, but as I am sitting here in PEACE for the first time in two days. I must thank you for the wonderful and dedicated employees that have been here through it all in the last two days. I want you to thank Marv for his understanding and patience and also Todd for adding support today. I know that lots of WDSI employees have been helping behind the operation. I think the happiest moment was when our operator said “It works!”. I know that you have been there for me in the past but since Monday, I think you have gone the extra miles!!”

Manufacturer, Hamburg (client since 1996)

Sent by a happy End User to the System Administrator (!): “I had to let you and who ever decided to upgrade our email filter [to Postini] know - it's great! It's catching 99% of the junk I was getting - which was up to or over 100 pieces daily. Thanks for the continued improvements to our systems!”

“I just wanted to let you know how happy we are with the Postini Mail Filtering. We have had it in place for little over a month and the agents are just thrilled. Many of them have contacted me to thank me for this service. I had to admit to them it was all you and your company's idea and what a great idea! We just held our annual business meeting and when we discussed the improvements we've added to our network this one literally made everyone cheer. I know all of the upgrades and continual improvements you have implemented have helped us immensely, but this one had a big impact on the agents. Thanks again for all your guidance in keeping us a leader with our technology.”

Real Estate Firm, Wyomissing (client since 1996)

“Our law firm has relied on the services of Wyomissing Data Systems, Inc. for several years and we have nothing but the highest praise for their technical expertise, professionalism, and willingness to go above and beyond to keep us functioning at peak performance. WDSI's technical and consulting staff has made it their business to understand our particular system, and they are each courteous, knowledgeable and persistent. We know that regardless of who we speak to at WDSI, they will be able to answer our question or immediately find someone who can. WDSI is a true team, and has been a valuable asset to ours. We recommend them highly and without reservation.

Law Firm, York (client since 2000)

“Thank you for your guidance and support. It's a pleasure to work with WDSI.”

Local Gov't Office, Boyertown (client since 1996)

“Dear WDSI Family, After using the new Postini Preemptive Mail Protection System for approximately a week and a half (ours was setup on 10/21/04), I would recommend it to anyone who asked me for my opinion. It is so wonderful to open my inbox and find it filled with actual desired e-mails as opposed to 125 pieces [of SPAM] that had even slipped through our former email guard system. It is also nice to be able to go into the website to check the office's quarantined e-mails and find that they are exactly what we did not want filling our inboxes, and to be able to easily get rid of them. I also like the fact that we get notices from WDSI regarding only those e-mail accounts that have actually received mail that has been quarantined. This makes it necessary to only check those particular addresses instead of all addresses in our office. Even though there are only 11 users in our office, checking everyone's [email] would still take time that could be used elsewhere in our busy law office. Postini's notification system makes that completely unnecessary. Once again, I would highly recommend changing to Postini from other email guard systems. Thanks so much for recommending Postini.”

Law Office, Reading (client since 1998)

“A quick e-mail to thank you for telling us about Postini. All the employees like the fact that they filter their own suspect SPAM and as the network administrator who used to get all the e-mail notifications of virus warnings for all employees, it sure has made it easier for me. The cost saving is unbelievable. I like the fact that we are only paying for the boxes we use instead of the minimum fee we had to pay with our previous service. Keep those cost savings coming!”

501c3 Non-Profit, Reading (client since 1995)

“I want to thank you and your team for the support you've given us during this implementation. I know your team is busy and the [software] "tech" talk is way over our heads so your support is greatly appreciated.”

“We have full confidence that everything WDSI does has our best interest in mind. I've said numerous times the best decision I made when starting this company was choosing you for our IT needs.”

Parts Distribution Company, Reading (business founded 2005)

“Last but not least, I want to thank you for arranging for [your engineer] to come out here and fix my ailing computer. I was forced to file all my backlog since I had no excuse to avoid it. I would have been in deep trouble if the computer was not up and running today, since I had no more filing left. As always, you at WDSI have gone above and beyond to help us and been really nice about it too. Once again, thank you very very much!!”

Industrial Alloys Sales & Marketing, Norristown (client since 2003)

I can't say enough good things about WDSI. We have been using them for years and currently have several open projects that we are working on. I use their services to supplement my staff, and would not hesitate to recommend them for a second. I have always found them technically outstanding and a very good company to partner with.

Mid-Atlantic Law Firm w/14 Locations (client since 1996)

“Thank you and everyone at WDSI for the terrific job your company did in “transforming” our network from what is was, to what it is today. As you know, when the decision was made to upgrade our network…we elicited many quotes and proposals from many different “network” vendors. WDSI’s quote was the most comprehensive and thorough quote we received. Also, our initial meetings with you and your staff solidified our feelings of WDSI’s knowledge and expertise in Network Automation… The training of our staff was extremely thorough and complete, and the network support we have received since the upgrade has been quick and top notch.” (2/15/2000)

“I just wanted to take a few minutes to let you know how pleased I have been with the level of service from WDSI. All the engineers I have worked with have been extremely polite and easy to work with, which I sincerely appreciate. [Your Support Coordinator] has been wonderful and patient in addressing our needs and my questions. You have a great group of people working there - but I'm sure you already know that!!! Thanks for all your support (especially this past year!).” (9/6/2005)

Law Office, Harrisburg (client since 1999)

“Thank you very much for taking care of this last night at 4:35pm....you would think I would call earlier, and you even reminded me with an e-mail earlier in the week!! Thanks for taking care of me !!”

Water Shed Management Agency (client since 2005)

“I would like to comment on the level of service and professionalism we have received since the beginning. I arrived at [the resort] late-February of 2005. I arrived in the mist of new phones, new servers, new computers, new payroll system, and a new accounting software program being implemented.

Without a doubt the level of service, response time and genuine professionalism and friendliness by all Wyomissing staff has blown the rest [other suppliers] away. I deal with vendors daily for various issues. We have nothing but the highest regards for your company and all your team members.

On a recent visit, [your Engineer] was out to assist. Two different employees came into to my office after his visit to comment on how nice and professional he was. But it only starts with [your Service Coordinator], because we receive the same service experience with [all your engineers] and the friendly voices over the phone. [Your Help Desk] has been my greatest resource in trouble-shooting. Always smiling (over the phone), accountable, courteous and extremely helpful in researching and finding solutions.

“I am sure you receive similar comments from your clients/customers….If you don’t I wanted to let you know that Wyomissing is appreciated not only in the quality of your work but the attention your staff provides in the field and over the phone. Thank you & congratulations in understanding and providing what everyone wants – Service with a Smile!!!”

Famous Penna Resort / Spa (client since 2005)

“The Scanner we purchased has exceeded our expectations. It scans documents really well in both PDF and OCR formats. In addition, scanned deeds interact with our deed plotter program to plot land parcels automatically. Previously, our staff typed in the coordinates contained in deeds in our deed plotting program. Now, they just scan a deed and open it in the deed plotting program--it will plot the parcel automatically. The real estate department is going to have a party to celebrate.”

Law Firm, Williamsport (client since 1999)

I just wanted to say THANKS for your rapid response on the dead PC. Once again, you saved my butt.

Multi-Location Title Insurace Company (client since 2000)

“I'm always happy to refer people to companies like Wyomissing Data Systems because your response is fast, it is exactly what I wanted and the quality of the service you deliver is absolutely tops.”

On-Line Web Retailer (business founded 2006)

“Purchasing computer systems for office, home, laptops, etc. your company has always exceeded my expectations for quality and service. You have provided me with the necessary technology, installation and tech support that the big companies only dream of. Each and every purchase and installation was expertly planned and executed by the competent staff at WYO Data. I will continue to recommend Wyomissing Data to all my friends and business associates.”

Home Office Client, Wyomissing (client since 2004)

“I must admit that it was my initial thought process that when you hire an IT provider, you live with the arrangement through the highs and the lows. I can say that with WDSI we have experienced only highs, which speaks to the level of service provided by your staff.”

Energy Mgmt Company, Reading (client since 2000)

“Just a quick note of thanks for working through the reload issue with us. Unfortunately, you and I didn't get much of a chance to discuss the excellent service and support we receive from your firm over the years. Day-in and day-out we rely on your firm and appreciate the prompt professional service you deliver. So, belatedly, thanks to you and all of those who keep us up and running.”

Law Firm, Lycoming County (client since 1999)

“...our staff Accountant would run the reports out of MAS90, and that would take him approx. 2-3 hrs, he would then take the printed out figures over to our Acct/HR person and she would set aside 2-3 DAYS (every quarter) to re-type, calculate, input the figures and fill in the tables for these reports. [Your programmer] was here for 4 or 5 days of programming, and it now takes the Acct Dept approx. 5 mins to run a report...there is still some manual input and double checking to do...but he decreased the time to run a report from THREE DAYS to FIVE MINUTES !!!! Needless to say, the Acct Dept was very happy, and very impressed !!”

WDSI Custom Database Client (client since 2005)

“Just wanted to thank you and the Wyo Data team for your good work in taking care of my work station issues the other day. Everything happened quickly and also efficiently. The new PC is a dream and has been fully functional from the getgo...I also thought the move and the install that went with that went amazingly well. There were no problems I was aware of and we were up and running at the new location very, very quickly...I am very much a believer in “you get what you pay for” and we got a lit, so I must tell you that I am highly satisfied with everything you’ve done for us in an overall sense and would give you guys an unqualified recommendation to anyone who might be in need of your services. ”

Limousine Company, Reading (client since 2005)

“Your company has a talented group of dedicated employees who make it their mission to stay up on the ever growing and constantly changing information technology field. Keeping us on the cutting edge allows us to stay ahead of the competition. Above all, you communicate a sense of concern, honesty and integrity at all times. We never doubt that you always have our best interests in mind. Moreover, your staff is extremely dependable and reliable, and are always available for us when we need them.

Law Firm, Harrisburg & Allentown (client 1997)

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