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Installation & Support Services Our installation and support service offerings are flexible
to meet the unique needs of our clients. Organizations without in-house
technical staff look to WDSI to provide a single source for all of their
technology requirements. For these companies, WDSI is their IT Department.
Alternatively, clients with existing IT personnel will work with WDSI to
provide a complimentary layer of support for particular needs. Many clients
are somewhere between, and leverage WDSI vast resources and technical
capabilities to allow them to assign the IT functions to existing personnel,
with the knowledge that they are supported by a complete team of computer
networking technologists.
WDSI's Support
Capabilities Include:
- Remote Technical Support
(VNC, RDC, Citrix)
- On-Site Service with Priority
Response
- Software Support & Workflow
Development
- Post Project Floor Support
- Standard M-Fri or 24x7 After-Hours
Support Options
- Loaner Equipment for Hardware
Emergencies
- Customized Self Maintenance
Programs
- Remote Systems Monitoring
& Management
Partial
List of Services Provided by
WDSI:
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- Turn-Key and Custom SBS &
Server 2003/2008 Installation & Support
- Experts in Managed Projects, Complex
Integrations, Platform Migrations
- Dell & Client-Supplied PC/Workstation
& Peripheral Installation &
Configuration
- Hardware Repairs (Break/Fix),
Upgrades & Enhancements
- Client-Specific Software Installation,
Upgrades & Technical Support
- Ethernet Cable Design & Installation
- Server Room Design, New Construction
& Relocation Planning &
Assistance
- Business & Consumer Wireless
Network Design & Implementation
- System Security Consulting &
Network Hardening
- Windows XP & Vista Operating
System Updates & Security Patches
- PC Optimization, Virus & Adware/Spyware
Removal & Protection
- Postini Anti-SPAM Remote Filtering
- Integration Assistance for VoIP
Phone Systems & Imaging Solutions
- Blackberry, Palm & Windows
Remots OS Phone System Support
- ISP & DSL/CATV Service Availability
& Selection Assistance
- RunWell Remote Systems Monitoring
and Maintenance
- Web Page Development & Maintenance,
Domain Registration, PO3 Migration
- Custom Application & Database
Development
- Word, Excel, Access & Outlook
Application Introduction/Training
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NEWS BLOG:
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Postini Archive Manager:
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Postini and WDSI have announced availability of Postini Archive Manager, a secure, managed service that allows the seamless capture, discovery and storage of email and IM traffic, useful in litigation support, records retention and... more
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WDSI Referral Program:
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Earn FREE Service with WDSI's Small Business Client Referral Program. WDSI attributes much of our growth and success to the positive referrals from our trusted clients & business partners. This is a way of saying "Thank You!".
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Welcome to WDSI!
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WDSI welcomes you to our Website, designed in-house by our Web Services Team. We can provide you with complete Web design, development and maintenance. Please check back for new product and service information & other news. Thank you for... more
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